LobbyPost Start 30-day trial

Product tour

See how LobbyPost handles a parcel from arrival to collection.

Follow the same sequence reception staff use: connect the site, choose the person on duty, receive the parcel, complete the handover and retrieve the record.

Watch parcel intakeStart 30-day trial
5
core reception tasks
Site to staff
separate access roles
App screens
shown throughout
LobbyPostEvery parcel, accounted for
Arrival · 01Read the label.Frame the recipient block clearly.
Intake · 02Confirm once.Review the resident and parcel details.
Handover · 03Release with proof.Collector, time and signature stay together.
Complete · 04One clear record.Visible from arrival to collection.

Reception workflows

Choose the task you want to see.

Follow each task in the same order staff use it at the desk, from site access to the completed handover record.

01

Site access

Sign in to the building, then choose the person on duty.

The site ID connects the device to one building. Each staff member chooses their own profile so actions remain attributable.

  1. Enter the site loginUse the owner-issued site ID and password.
  2. Choose your profileThe building stays signed in between shifts.
  3. Switch at handoverSelect the next person without signing the device out.
LobbyPostSite access
Step 01Enter the site login.Connect the device to the correct building.
Step 02Choose your profile.Keep every action attributable.
Ready · 03The desk is ready.Switch staff without signing out the site.
02

Parcel In

Frame the label, confirm the resident, save once.

LobbyPost reads the recipient block while the parcel is in front of staff. The suggested resident is reviewed before intake is saved.

  1. Frame the recipient blockManual entry remains available for unclear labels.
  2. Review the residentConfirm name, flat and building.
  3. Submit intakeThe parcel moves straight to the ready queue.
LobbyPostParcel In
Open · 01Start the live reader.Manual entry remains one tap away.
Read · 02Frame the recipient block.Use the real label in front of you.
Review · 03Confirm the parcel record.Resident, quantity and tracking stay together.
Ready · 04Visible immediately.The parcel joins the ready queue.
03

Parcel Out

Find the parcel and close the handover with proof.

Staff select the waiting parcel, confirm the collector, capture the signature and complete the release in one sequence.

  1. Find the waiting parcelSearch by resident or browse the ready list.
  2. Capture collection proofRecord the collector name and signature.
  3. Complete the releaseThe parcel leaves the ready queue.
LobbyPostParcel Out
Find · 01Find the waiting parcel.Search or browse the ready list.
Select · 02Confirm what is leaving.Choose the correct resident and parcel.
Proof · 03Capture the signature.Confirm who is collecting.
Complete · 04The handover is closed.Collector, staff and time remain together.
04

Records

Find the parcel history and its handover evidence.

Search by resident or parcel details, narrow the activity date, and review the complete received and collected timeline.

  1. Search the historyUse resident, parcel, status or activity date.
  2. Review the timelineReceived and collected actions stay connected.
  3. Open the signatureCollection proof remains one tap away.
LobbyPostRecords
Search · 01Find the parcel history.Search by resident or parcel.
Filter · 02Narrow by activity date.Choose today, yesterday or a date.
Review · 03Open the handover details.Received and collected stay connected.
Evidence · 04Keep the proof close.The captured signature is one tap away.
05

Residents

Keep the directory ready for reliable matching.

Names, flats and building details stay together so staff can distinguish similar residents and begin intake from the right household.

  1. Open the directoryResidents remain inside the site app.
  2. Check the householdConfirm name, flat and full address.
  3. Start from the residentBegin Parcel In from the correct record.
LobbyPostResidents
Open · 01Open the site directory.Resident tools stay under More.
Review · 02Check the full household.Name, flat and address stay together.
Start · 03Begin with the right resident.Start Parcel In from the directory.

Site policy

Resident email remains optional.

Parcel intake, signature, release and audit history continue normally when email is off. Only the owner can enable notifications for an individual site.

Off by default

For owners

Setting up a site?

Signed-in owners can open Help & Setup for site credentials, authorised devices, resident email and billing.

Open owner help